If your MacBook’s keyboard has characters that “appear unexpectedly,” “do not appear,” or the keys just feel “sticky” or don’t respond consistently, Apple will likely fix it for you.Īpple provides a list of affected MacBooks-new MacBooks with the much-discussed new keyboard design.If you are like me, who still loves the old MacBook and yet to decide to invest in a new yet pricey MacBook, then this guide is for you. Note that this doesn’t affect MacBook Pros with touch bars.Īpple says that “a small percentage of the keyboards” in some MacBooks may have problems. Here’s how to check your MacBook’s serial number. Apple says this isn’t a safety issue, but will replace the battery free of charge of your device is eligible. MacBook Pro (13-inch) Without Touch Bar – On some of these MacBooks, the battery may expand due to another component failing.MacBook Pro (13-inch, 2016, Two Thunderbolt 3 Ports) – Some of these Macs have the same backlight problem as above.The backlight may stop working entirely, or you may see “vertical bright areas along the entire bottom of the screen.” Here’s what to do if you have this problem. MacBook Pro (13-inch, 2016, Four Thunderbolt 3 Ports) – Some of these MacBooks have an issue with their display backlight.MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports) – Some of these MacBooks sold with 128 GB of 256 GB solid-state drives “have an issue that may result in data loss and failure of the drive.” Check your MacBook’s serial number with Apple to see if it’s affected.If you have an eligible Mac, Apple advises you to stop using it immediately for fire safety reasons. Check the MacBook’s serial number to see if it’s eligible. MacBook Pro (Retina, 15-inch, Mid 2015) – Some of these MacBooks are eligible for a battery replacement.However, “a very small number” of these systems have “an issue” with their logic board and are eligible for free replacement of that board. MacBook Air (Retina, 13-inch, 2018) – Apple hasn’t listed this one on its website.Check whether your Mac’s model name appears in this list:

Apple offers a mostly complete list of recalls, which the company calls “ Exchange and Repair Extension Programs,” on its website.

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